Social Initiatives
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- Initiatives to improve customer satisfaction
- Initiatives for human capital development
- Cooperation with local community
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Establishment of Lounges, Rooftop Terrace, Etc. [THE PEAK SAPPORO]
Lounges, a multi-purpose room, and a rooftop terrace surrounded by lavender and other greenery suited to the region have been established and made available for use as places to have a break or lunch. With the design supervised by Gensler, the world’s largest design company and whose works include a great number of the latest office designs, these are spaces offering both sophisticated design and comfort for workers. The lounge on the first floor is also open to the public, serving to also contribute to the community.
Establishment of Roof Garden [Hirakawacho Mori Tower]
A roof garden for the exclusive use of office tenants and residents is established, offering an open deck with a panoramic view of the National Diet, sky lounge which can be entirely reserved for a party, foot bath, fitness room and others to be used as a refreshing space to allay fatigue from working.
Establishment of Roof Deck [ARK Hills Sengokuyama Mori Tower]
The roof features a roof deck that provides a grand view of Tokyo, usable not only a place of relaxation for residents, but also as an outdoor work space that inspires new ideas.
Tenant Initiative
Holding of Market Events [Meiji Yasuda Life Insurance Saitama-Shintoshin Building]
The second floor entrance area of the Saitama-Shintoshin Building was used to hold a weekday "Saitama-Shintoshin Market" that office workers could also enjoy.
Introduction of “VACAN” Restroom Queue Mitigation Media Service [Toyosu Prime Square]
VACAN AirKnock Ads, an IoT service for mitigating restroom queues, has been introduced at Toyosu Prime Square. The restroom occupancy status and usage status are displayed on monitors installed in stalls in the event of queues or overstays for visualization of the state of use to lead to prevention of queues and elimination of overstays as an initiative for improving tenant and user satisfaction.
In addition, facility information and ads are distributed on the monitors installed in stalls.
Collaboration of Food Trucks and Digital Signage [Yokohama Plaza Building]
Utilizing digital signage installed in ELV halls, etc., communicate information to enhance tenants' convenience and satisfaction, for instance, by displaying the menus of food trucks operating in the premises.
Renovation of Common Areas [Arca Central]
Gradually renovating the common areas, including changing to high-visibility indoor signage, using interior materials that facilitate maintenance, and switching to LED lighting, as part of initiatives to improve tenant satisfaction and the property’s asset value.
Implementation of Tenant Satisfaction Survey
By periodically ( in principle once or more every three years ) implementing a tenant satisfaction survey and understanding requests and points that need to be improved, GOR strives to create an environment in which tenants can spend time comfortably.
(Tenant satisfaction survey implementation rate : 78.9% (as of 31 March 2025))